International Shipping Charges
This website currently only auto-calculates shipping for delivery within the United States. International customers shall be notified of their shipping charges via email after the order imports into our system. You will then be able to accept the shipping quote or cancel the order.
Manufacturer and Product Restrictions
Due to warranty and manufacturer restrictions, we are not able to ship all products to all geographical locations.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as detailed product descriptions, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
Customs authorities require us to state the value of the products directly on the package.
Returns and Replacements
The above terms also apply to any replacement product we might ship (in our discretion) if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment center.
Customs, Duties and Taxes
The recipient of an international shipment is the importer of record and must comply with all laws and regulations of the destination country. This includes, but is not limited to, import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
If applicable, you authorize us to designate a carrier to act as your agent to clear the merchandise with the relevant customs and tax authorities in the destination country; in the case of gifts or other purchases made on behalf of another recipient, you make the foregoing authorizations on behalf of the recipient designated in your order.