Currently offering 7972 products from 190 manufacturers. Why buy from an authorized dealer?
The Importance Of Buying From An Authorized Dealer
Planet DJ is proud to be an Authorized Dealer for some of the best names in the business. When you buy from an authorized dealer, you are assured of a high level of reliability and honesty. We buy directly from the manufacturers, so that you receive only factory-new merchandise, with full USA warranty. All the accessories that are packed in the box by the manufacturer will be there. Any rebates, special offers, etc. that are offered by the manufacturer will be honored by them in the U.S.A.
The quality manufacturers we have partnered with send product specialists to our facility and hold regular training sessions with our sales staff, assuring a high level of product knowledge. We have to satisfy their standards in order to become an authorized dealer.
Before you purchase from an unauthorized dealer, you should consider the following:
In an industry where websites and companies come and go, Planet DJ has been serving our customers for over 10 years. We will be here long after many others fade away.
- Some unauthorized dealers sell products with the serial numbers altered, or entirely removed so that the manufacturers cannot track how they obtained these units. This voids the warranty.
- Some unauthorized dealers sell "grey goods" or "parallel import" versions of the products. These are similar versions that were not intended for distribution in the U.S.A.. In some instances, the manufacturers will not honor the warranty or rebate offers on products that are not imported or sold through their approved sales networks. Some of these products can have different voltages, different accessories, or instruction manuals that are not in English. Even when the merchandise is the legitimate U.S.A. version, some unauthorized dealers will take accessories (such as an extra battery, stylus, etc.) out of the sealed carton, and sell them to you separately at an additional cost.
- Some dealers will sell refurbished products without informing you of this.
Here are some more reasons why you should be confident with purchases made at Planet DJ.