Consumer Priority Service was founded on the belief that consumers deserve better service. Putting the satisfaction of the consumer at the forefront of our corporate policy has driven our company to be among the very best at post sale service both on and offline. Our lineup of consumer protection products can be found at America's largest retailers as well as America's best boutique shops. Although some of our Authorized Dealers compete with each other they all share one common belief - Consumers Deserve A Better Service Provider. That is why your retailer has selected Consumer Priority service, a place where you, our mutual customer, is Always Our Priority.
• 100% comprehensive parts and labor coverage.
• 12,000 nationwide authorized service centers.
• Zero deductible.
• Convenient toll-free 800 number.
• If we can't fix it, we will replace it.
• No lemon policy.
• Fully renewable, Fully transferable.
• Easy to use registration and claims process.
• Standard worldwide coverage with CPS GLOBAL.
• Consumer Priority Service - The Smart Choice.
Why Do I Need This?
Consumer Priority Service Extended Protection plans provides you with easy protection from potentially high future repair costs. Planning ahead and taking action now can save you the stress of dealing with unqualified servicers should your product become defective. Saving time and money is in everybody's best interests. We are here for you.
What is Covered?
CPS Accidental Damage Handling (ADH) Protection Plans cover unintentional damages as a result of: impact, liquid damage or unintentional physical damage. Accidental Coverage is an option for new, store-purchased items and protects against drops and spills.
What is Not Covered?
Accidental Coverage does not cover intentional damages of any kind to the Covered Product or losses due to theft. Accidental Coverage does not cover willful damage, misuse, damage due to neglect, drops over 6 feet, fire damage, full immersion in water or salt water exposure. Accidental Coverage does not cover damage caused by the use of a product in a way the manufacturer never intended. Accidental Coverage also does not cover damage incurred by natural disasters (ie: hurricanes, tornadoes, earthquakes, fires...etc), or damage that is incurred by an animal or pet (ie: dog chewing). Coverage for this plan shall begin 30 days after the date of purchase of the covered product. Accidental Coverage must appear on the original bill of sale alongside the covered product and must be registered. Refer to the details of the warranty for the full list, but there are some notable exclusions to your coverage.
When Does My Coverage Start?
An accidental damage plan's time period starts on the date of purchase, but coverage does not begin until 30 days after the date of purchase (on day 31.)
All CPS plans are zero deductible. This means that ALL COSTS associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you're FULLY COVERED.
With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through our consumer network.
Consumer Priority Service provides complete coverage across all 48 contiguous states.
No Lemon Guarantee
If our authorized service center determines your product to be beyond economical repair or they have unsuccessfully attempted to repair your product three times, we will replace your product.
Peace of Mind
Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.