Contact Us

Open a Help Ticket

Opening a help ticket using this form is by far the FASTEST way to reach us. Not only can we respond with answers to your questions, but it also allows us to provide you with links to products, policies, and to other answers in detail. And we can respond to customers 8x faster than if we were to do so by phone!

Watch your SPAM folder!
We reply to most help tickets within hours if during our hours of operation. Of course, some replies may take longer if we need to research info from a manufacturer. If you don't see a reply in your Inbox, be sure to check your spam folder.

Regular Hours of Operation

Mon - Thurs: 8am - 5pm PT (11am - 8pm ET)
Fri: 8am - 4pm PT (11am - 7pm ET)
Sat & Sun: Closed

2026 Holiday Schedule

January 1	Closed for New Years Day
January 19	Closed for Martin Luther King Jr. Day
May 25	Closed for Memorial Day
July 4	Closed for Independence Day
September 7	Closed for Labor Day
Nov 26 & 27	Closed for Thanksgiving
Dec 24 & 25	Closed for Christmas Eve and Christmas Day
Dec 31 & Jan 1, 2027	Closed for New Year's Eve & New Year's Day

Corporate Office

963 Topsy Ln, Ste 306-368, Carson City, NV 89705-8417
Mailing and shipping address only. No retail store or showroom available.

Need To Call Us?

Some people are more comfortable communicating with a company over the phone and we understand that. However we have found that we are able to provide consistently better service through asynchronous communication like help tickets, chat and email. So we made the tough decision to minimize phone support staff. Doing so gave us the resources to offer ultra-responsive help ticket, email and chat support.

If you absolutely must talk with us on the phone, you can try reaching us at: 775-392-4471
There is currently no voicemail available. So if no answer, please open a Help Ticket.